About HopeChat (Bible Counselors AI)

Answers can be wrong. They quote the reference material your organization loaded and are not pastoral, legal, medical or financial advice. Always check Scripture and use your judgment.

It keeps your conversations, in redacted form, for your organization. If you ask for your account to be erased, the questions and answers stay without any link to you.

You see your own conversations. Organization administrators can see more, depending on their role.

Press "Sign in with ServantBase". You use one ServantBase account, with the same email and password, for every ServantBase app your church or ministry uses. If you have two-step sign-in turned on, you will be asked for the code as well.

Use the email address where your church or ministry sent your invitation, or the one you typed when you registered. If you are not sure, try your other addresses on the ServantBase sign-in page: the page tells you if there is no account for an address. Once you are signed in, your email is shown on your ServantBase start page (start.servantbase.com). If two addresses both work, you have two accounts; ask your church office which one they added you with.

On the ServantBase sign-in page choose "Forgot password". ServantBase emails you a code to set a new one. The email comes from info@servantbase.com; check your spam folder if it does not arrive within a few minutes.

Your ServantBase account exists, but your church has not added you to this app yet, or it added a different email address. Ask your church office or administrator to add the email address you sign in with. If your church gave you a join code, enter it at start.servantbase.com under "Join an organization".

Open the ServantBase app menu (the grid icon at the top of the app) and choose the church under "Organization". You get a separate account in each church, and the menu takes you to the one you picked.

Sign in at start.servantbase.com and open "Your data". You can prepare a download of your data, or ask for your account to be erased. An erasure waits 14 days so you can cancel it. The details are in the Privacy Policy.

Email info@servantbase.com. Say which app, which email address you used and what you see on the screen (a screenshot helps). Never send your password.